Abbey Caskets Patron Survey

Abbey Caskets Survey

Thank you for choosing Abbey Caskets, a work of Saint Meinrad Archabbey, in your time of need. I hope our services fulfilled you and your loved ones final wishes.

I appreciate you taking the time to complete this 12 question survey. Knowing how your experience with Abbey Caskets has been will help us to assist others in their times of need.

Also, if you know of anyone interested in an Abbey Casket, Abbey Urn or information please fill out the space provided at the end of the survey.

Once again, thank you for choosing Abbey Caskets. I hope your experience was helpful in your time of need.

Click [HERE] to begin survey.

Please enter name, email, phone, address...

(optional) Name:
(optional) Email:
(optional) Phone:
(optional) Complete Address:

1. How did you hear of Abbey Caskets?

Word of Mouth	Abbey Press Catalog
Attended a Funeral	Abbey Press Gift Shop
Web site
Funeral Home (name:)
Other (please specify:)
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2. Rate the characteristics of your Abbey Caskets service representative on a scale from 1 to 5, where 1 means excellent service and 5 means poor service.

Knowledge of Product
Courteousness
Willingness to Help
Efficiency/Quickness
Ability to be contacted
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3. How many times have you purchased from Abbey Caskets?
4. How did the Abbey Caskets product price compare to your expectations?
5. How did you find the quality of the Abbey Caskets product?
6. How did you find the quality and promptness of delivery?
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7. How would you describe the response of your funeral director to your choice of an Abbey Casket product? (Please mark as many as applicable)?

Supportive
Enthusiastic
Interested
Professional
Ambivalent/Neutral
Negative/Hostile
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8. The proceeds from sales of Abbey Caskets support the Saint Meinrad monastery and School of Theology. Did this affect your buying decision?


Yes
No
I was not aware of this fact

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9. Why did you choose an Abbey Caskets product? (Please mark as many as apply.)

	Connection to Roman Catholic Church
	Connection to Saint Meinrad Archabbey
	Connection to a monastery in general
	Price
	Values represented by casket/urn
	Simplicity
	Other:
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10. Would you recommend Abbey Caskets to family and friends?

Yes	No
Why or Why Not?
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11. Do you know anyone interested in receiving information about Abbey Caskets? Please enter their names/addresses below:

Send Abbey Caskets information to: (please enter full name and complete mailing address)

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12. Please enter any questions or comments you have about Abbey Caskets below:



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Thank you for your feedback to this survey. This will help us greatly in our work. God bless!

Abbey Caskets; A Work of Saint Meinrad Archabbey

Mon Oct 6 06:18:54 CDT 2008 | 9 | 6 -Our Privacy Guarantee: Abbey Caskets will not sell, share or give your contact or other information to anyone else.