Nationwide casket delivery by common carrier is available but may take 5-10 business days for delivery. Delivery outside of Indiana and surrounding states are subject to a premium charge.
Standard delivery for cremation urns can be delivered within 3-4 business days.
Expedited, weekend and holiday delivery, coast to coast, is handled by expedited drivers. Expedited shipping is not included in your prepay option. These costs are calculated for you at the time of need.
Urns can be shipped overnight via FedEx or USPS if needed.
Customers are responsible for any expedited shipping charges. Please call us for details on expedited shipping costs at (800) 987-7380.
It’s best to make arrangements as early as possible. For details call Abbey Caskets, at (800) 987-7380, or email us.
Working with your funeral home:
In 1994, the Federal Trade Commission ruled that funeral homes may not charge a surcharge or handling fee to those who wish to supply their own casket or urn to be used in funeral arrangements. Thus, funeral homes are accustomed to such arrangements. However, proper notification is required, as is consideration of the various requirements the funeral home may have.
Prepay contracts, as stated in the contract, are irrevocable.
To request an exchange or refund, call Abbey Caskets at (800) 987-7380.